Siebel Consultant Diary of a Siebel Consultant

Blocked after export

A common bug in the Siebel client is that a user gets blocked after exporting data to a csv file.

When the users chooses ‘Export’ from the menu and saves the file to the harddrive, the hourglass symbol doesn’t change back to the mouse pointer. Strangely enough this only happens when doing a save and not when you open the csv file.

The solution to this problem is very simple. To change the hourglass back to the mousepointer just use the combination ctrl+8 or ctrl+shift+8 (use the 8 on the alphanumeric part of the keyboard, not on the numeric part).