Comments on: Fact of Life http://siebelconsultant.net/fact-of-life/ Diary of a Siebel Consultant Mon, 14 Jun 2010 11:54:32 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Graham http://siebelconsultant.net/fact-of-life/comment-page-1/#comment-14291 Graham Fri, 19 Dec 2008 16:10:10 +0000 http://siebelconsultant.net/?p=56#comment-14291 Just thought I'd check :) FOL usually means that someone has tried to work something "against" the design principles (often for a really good reason) so it's often a case of trying to understand what they were "really" trying to acheive and then figure out ways to help them get that. In that particular case the actual issue was around personalization (and was logged in 2002) and centered around getting the right runtime events to fire to support the customer's needs... as often happens with UI level events the caching that helps with performance was skewing the behaviour so the event wasn't firing when it was needed. I think perhaps the outbound communication could have been worded in a slightly more "friendly" way ;-) Just thought I’d check :)

FOL usually means that someone has tried to work something “against” the design principles (often for a really good reason) so it’s often a case of trying to understand what they were “really” trying to acheive and then figure out ways to help them get that.

In that particular case the actual issue was around personalization (and was logged in 2002) and centered around getting the right runtime events to fire to support the customer’s needs… as often happens with UI level events the caching that helps with performance was skewing the behaviour so the event wasn’t firing when it was needed.

I think perhaps the outbound communication could have been worded in a slightly more “friendly” way ;-)

]]> By: Wim http://siebelconsultant.net/fact-of-life/comment-page-1/#comment-14290 Wim Fri, 19 Dec 2008 15:59:24 +0000 http://siebelconsultant.net/?p=56#comment-14290 >> Graham: This wat not the answer to an issue I logged, I just found it funny. I was not criticizing an answer from Oracle. >> Graham:
This wat not the answer to an issue I logged, I just found it funny. I was not criticizing an answer from Oracle.

]]> By: Graham http://siebelconsultant.net/fact-of-life/comment-page-1/#comment-14288 Graham Fri, 19 Dec 2008 14:17:15 +0000 http://siebelconsultant.net/?p=56#comment-14288 Did you forget to finsih your blog entry? I know that there is more information around why the application behaves this way and possible ways to get the behaviour that you desired so I'm assuming that you've pressed Publish before you meant to. Did you forget to finsih your blog entry?

I know that there is more information around why the application behaves this way and possible ways to get the behaviour that you desired so I’m assuming that you’ve pressed Publish before you meant to.

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